A deposit of two nights plus taxes is required upon confirmation of the reservation.
The balance will be paid upon arrival in cash, Visa, MasterCard or Amex.
Special policies for Christmas and New Year's Eve:
There are no discounts and a deposit of 50% of your reservation is required.
If cancellation notice is received at least 30 days prior to your scheduled arrival day in High Season, your deposit (less US$ 30.00 cancellation fee for each room reservation) will be refunded. Reservations cancelled within 30 days of arrival day will forfeit full deposit.
If cancellation notice is received at least 15 days prior to your scheduled arrival day in Low Season, your deposit (less US$ 30.00 cancellation fee for each room reservation) will be refunded. Reservations cancelled within 15 days of arrival day will forfeit full deposit.
"No Shows" will forfeit full deposit plus one more night plus taxes.
There are no refunds for late arrivals or early departures.
We recommend travel insurance, a selection of insurance carriers can be found at: www.insuremytrip.com
The Jacuzzi (Hot Tube) is located in the lower area of the property and is accessed by stairs. Consistent with our sustainable policies, the Jacuzzi is solar heated and therefore may not be as hot on cloudy days or after sunset.
Check-In is at 2:00 pm. If your room reserved is available earlier, the hotel will do its best to get you in as soon as possible. If we are unable to check you in early, we are happy to store your belongings in our storage room. In the meantime, you can begin to explore Manuel Antonio or use our facilities and the public areas until your room is ready.
Standard: 1 night
For Christmas and New Year's Eve: 6 nights
For Easter week: 3 nights
For Thanksgiving Day: 2 nights